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In the illustration, profile pictures of various people with profiles are shown in front of the computer. The different people could, for example, belong to a self-help group or show contact persons from different self-help groups. The illustration is intended to show, among other things, that self-help sometimes comes together via the digital space, but that there are always real people and their stories behind it.


in self-help

When it comes to digitalization in self-help, it is not about replacing personal meetings, but rather supplementing them. For example, communication within the group or organizational tasks.

Recommendations from the self-help office

Meeting Me

Create virtual group meetings yourself

During the Corona crisis, many self-help groups had to learn to exchange ideas using video and telephone conferences because there was no tailor-made digital solution for them.

KISS Stuttgart wants to change this and has developed the “Meeting Me” app, which is tailored to the needs of self-help groups.

Info and download

Self-help group meetings in challenging times

There are many different methods that can be used during group meetings. Below you can see a rough classification of which phases certain methods are suitable for.

Handout from February 11, 2022 for the event “ARGE Selbsthilfe” of the Karlsruhe self-help office

Download handout

Other materials

and guidelines

Advice for seniors with problems with smartphones, tablets and notebooks in the Mühlburg community center.

Contact details for citizen mentors for digital media in Karlsruhe:

Working aids from the Joint Association for planning and organizing virtual meetings of self-help groups:

NAKOS concepts and practice 8. Using the Internet for self-help work. A practical aid. 2nd edition, NAKOS 2015:

NAKOS EXTRA 38. Virtual is also real. Self-help on the Internet. Forms, effects and opportunities. A technical discussion. NAKOS 2011:

NAKOS INFO 108. Focus: Promote self-help in social networks. NAKOS 2012:

NAKOS concepts and practice 5. Internet-based self-help. A guide. 2nd Edition. NAKOS 2012:

NAKOS INFO 100. Focus: Self-help on the Internet – forms, value and impact. NAKOS 2009:

DIGITAL SELF HELP. This is how I protect my data and the data of others:

Online conference tools - BAG self-help guide